Who we are
Our website address is: http://www.pizzanapoli.wykehosting.co.uk.
What personal data we collect and why we collect it
Terms & Conditions
Pizza Napoli
5 St Edmund Street, Weymouth, Dorset, DT4 8AR
Last Updated: 11 June 2026
1. About Us
These Terms and Conditions apply to the use of the Pizza Napoli website and any orders placed through it.
By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.
Pizza Napoli is a takeaway and delivery restaurant operating from:
Pizza Napoli
5 St Edmund Street
Weymouth
Dorset
DT4 8AR
2. Ordering
When you place an order through our website, you are making an offer to purchase food and drinks from Pizza Napoli.
All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order for reasons including but not limited to:
- Product unavailability
- Incorrect pricing
- Suspected fraudulent activity
- Technical errors
- Delivery area restrictions
You will receive confirmation once your order has been accepted.
3. Prices & Payment
All prices displayed on our website are in Pounds Sterling (£) and include VAT where applicable.
Payment must be made in full before an order is prepared unless a cash payment option is specifically offered.
We reserve the right to change prices without notice.
4. Delivery
Delivery times provided are estimates only and may vary due to:
- Traffic conditions
- Weather
- High demand periods
- Events outside our control
While we aim to meet estimated delivery times, they are not guaranteed.
Customers must ensure the delivery address provided is accurate.
Additional delivery charges may apply depending on location.
5. Collection Orders
Customers collecting orders are responsible for collecting them at the agreed time.
Please check your order before leaving the premises as issues reported after collection may be difficult to verify.
6. Allergens & Dietary Information
Our food is prepared in kitchens where allergens including but not limited to:
- Gluten
- Milk
- Nuts
- Peanuts
- Soy
- Sesame
- Fish
may be present.
Although we take reasonable precautions, we cannot guarantee that any product is completely free from allergens.
Customers with allergies or dietary requirements must contact us before placing an order.
7. Refunds & Complaints
If there is a problem with your order, please contact us as soon as possible.
Refunds, replacements, or credits may be offered at our discretion where:
- The wrong item has been supplied
- Food is not of satisfactory quality
- An order has not been delivered
We may request photographic evidence where appropriate.
Refunds will normally be made using the original payment method.
We will not provide refunds where:
- A customer changes their mind after preparation has begun.
- Incorrect information was supplied by the customer.
- Food has been consumed in full or substantially consumed.
Your statutory rights are not affected.
8. Cancellation Policy
Orders may be cancelled before preparation begins.
Once food preparation has commenced, cancellation may not be possible and charges may apply.
9. Promotions & Discounts
Promotional offers:
- Cannot be exchanged for cash.
- Cannot be combined unless stated otherwise.
- May be withdrawn or amended at any time.
Pizza Napoli reserves the right to refuse misuse of promotional offers.
10. Website Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorised access to our systems.
- Upload malicious software or code.
- Interfere with website functionality.
We reserve the right to restrict access where misuse is suspected.
11. Intellectual Property
All website content including logos, branding, images, menus, text and graphics remain the property of Pizza Napoli or its licensors.
Content may not be copied, reproduced or distributed without permission.
12. Limitation of Liability
To the maximum extent permitted by law, Pizza Napoli shall not be liable for indirect, incidental or consequential losses arising from use of the website or services.
Nothing in these Terms excludes liability where exclusion would be unlawful under UK law.
13. Privacy
Any personal information collected through our website will be handled in accordance with our Privacy Policy.
14. Changes to These Terms
We may update these Terms and Conditions from time to time.
The latest version will always be available on our website.
15. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
Pizza Napoli
5 St Edmund Street
Weymouth, Dorset, DT4 8AR
Email: pizzanapoliweymouth@aol.com
Telephone: 01305 781706
Privacy Policy
Pizza Napoli
5 St Edmund Street, Weymouth, Dorset, DT4 8AR
Last Updated: 11 June 2026
1. Introduction
Pizza Napoli is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or place an order with us.
2. Information We Collect
We may collect:
Personal Information
- Name
- Telephone number
- Email address
- Delivery address
- Billing address
Order Information
- Food orders
- Delivery instructions
- Order history
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
3. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Deliver food and services
- Contact you regarding your order
- Process payments
- Improve our website and services
- Respond to enquiries
- Comply with legal obligations
4. Marketing Communications
If you choose to receive marketing communications, we may send promotional offers, discounts and updates.
You can unsubscribe at any time by contacting us or using the unsubscribe link in marketing emails.
5. Payment Information
Payment transactions are processed securely by third-party payment providers.
Pizza Napoli does not store full payment card details on its servers.
6. Sharing Information
We may share your information with:
- Payment processors
- Website service providers
- Delivery service providers
- Regulatory authorities where required by law
We do not sell personal data to third parties.
7. Data Retention
We keep personal information only for as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Maintain business records
8. Your Rights
Under UK GDPR, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
To exercise these rights, please contact us.
9. Data Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss or misuse.
10. Cookies
Our website uses cookies. Further details can be found in our Cookie Policy.
11. Contact
For privacy-related enquiries, contact:
Pizza Napoli
5 St Edmund Street
Weymouth, Dorset, DT4 8AR
Email: pizzanapoliwey@aol.com
Telephone: 01305 781706
Allergies
Please inform us of any allergies before ordering. While we take care in preparing our food, all items are prepared in a kitchen where allergens are present and we cannot guarantee any item is completely allergen-free.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookie Policy
Pizza Napoli
5 St Edmund Street, Weymouth, Dorset, DT4 8AR
Last Updated: 11 June 2026
What Are Cookies?
Cookies are small text files stored on your device when you visit our website.
They help improve website functionality, user experience and performance.
Types of Cookies We Use
Essential Cookies
These cookies are required for the website to function correctly, including:
- Shopping basket functionality
- Secure login sessions
- Order processing
These cookies cannot be disabled.
Analytics Cookies
These cookies help us understand how visitors use our website.
Examples include:
- Google Analytics
- Visitor statistics
- Website performance monitoring
Marketing Cookies
These cookies may be used to:
- Measure advertising effectiveness
- Show relevant promotions
- Track website referrals
Marketing cookies are only used where consent has been provided.
Managing Cookies
Most browsers allow you to:
- View stored cookies
- Delete cookies
- Block cookies
- Receive notifications when cookies are set
Blocking some cookies may affect website functionality.
Third-Party Cookies
Our website may use third-party services such as:
- Payment providers
- Google Analytics
- Google Maps
- Social media integrations
These providers may place cookies on your device in accordance with their own privacy policies.
Changes to This Policy
We may update this Cookie Policy from time to time. Changes will be published on this page.
Contact
Pizza Napoli
5 St Edmund Street
Weymouth, Dorset, DT4 8AR
Email: pizzanapoliwey@aol.com
Telephone: 01305 781706
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.